Contact Non Gamstop Casinos

Got a question about something you've read on Non Gamstop Casinos, spotted an error, or want to suggest a casino for us to look at? This page explains what we can help with and the best way to get a useful answer back.

What We Can Help With

Non Gamstop Casinos is an independent research and comparison site covering casinos not on Gamstop. We're not a casino ourselves, and we don't process deposits, withdrawals or bets. That shapes what we're actually able to answer:

Site feedback — broken links, out-of-date offers, or something on a review that doesn't look right
Research queries — how we rated or ranked a particular operator, or why a brand does or doesn't appear on our list
General questions — how non Gamstop casinos work, what Gamstop is, or how payment methods and bonuses differ across the sites we cover
Content suggestions — a casino you think we should research, or a topic you'd like us to cover in more depth

For a deeper look at how we assess and rank operators, our Non Gamstop Casinos UK 2026 guide sets out the full picture, and our About Us page covers who we are and how the site is funded.

What We Can't Help With

Because we don't operate any casino, there are some things that fall outside what this contact channel can resolve. If your query concerns any of the below, you'll get a faster answer by going straight to the source:

Account issues, deposits or withdrawals — these need to go to the casino's own support team, since we have no access to player accounts
Bonus disputes — again, this sits with the operator directly, who can check the terms against your account
Verification (KYC) delays — the casino handling your registration is the only party who can move this along
Self-exclusion or gambling concerns — if you're thinking about restricting your play or want support around gambling habits, our Responsible Gambling page has practical, honest information on the options available

Before You Get in Touch

A lot of the questions we're asked are already answered on the site. It's worth a quick check first:

If your question is about a specific brand's offer, terms or game selection, check its individual write-up on our main rankings page — headline bonuses, wagering conditions and caps are listed alongside each operator
If it's about how the site works, our editorial approach, or how we're funded, that's covered on the About Us page
If it relates to Gamstop, self-exclusion, or keeping gambling under control, our Responsible Gambling page is the right place to start
If it's a legal or usage question about the site itself, our Terms and Conditions set out where we stand

How to Reach Us

For anything not covered above, the quickest route is through the contact details or enquiry form provided elsewhere on this site. Where possible, include:

The name of the page or casino your question relates to
A short, specific description of what you've noticed or want to ask
A screenshot, if you're flagging something that looks incorrect or out of date

This helps us track down the right section and respond with something useful, rather than a generic reply.

A Note on Independence

Non Gamstop Casinos may earn a commission if you sign up to a casino through a link on this site. That relationship never decides how a brand is rated or where it sits in our rankings — commission and position are kept separate. If you think a review has drifted from that standard, that's exactly the kind of feedback worth sending our way.

Response Times

We aim to work through enquiries in the order they arrive, but as an independent site we don't run a 24/7 support desk. Straightforward feedback and corrections are usually the quickest to action; broader questions about research or ranking methodology may take a little longer, since they often mean revisiting our notes. Please bear this in mind, and remember that any query about an active account, bonus or withdrawal should go to the casino in question directly rather than to us — we simply don't hold that information.

All content on this site is intended for adults aged 18 and over.